Shipping and Delivery Policy
Last updated: 2026/3/2
Company registration information
Unified Social Credit Code: 91520102MAK2P22E44
Company Name: 贵阳蜇桓商贸有限公司
Legal Representative: 季锋
Date of Establishment: 2025年12月18日
Address: 贵州省贵阳市南明区中华南路街道中山西路77号华亿大厦10层2号 [中南办事处]
At Jubtorex, operated by 贵阳蜇桓商贸有限公司, we are committed to providing timely and reliable delivery services for our customers in Singapore. This Shipping and Delivery Policy outlines the terms and conditions regarding the processing, shipping, and delivery of your orders.
| Company Information | content |
|---|---|
| Company Name | 贵阳蜇桓商贸有限公司 |
| residence | 贵州省贵阳市南明区中华南路街道中山西路77号华亿大厦10层2号 [中南办事处] |
| Telephone | +86 19216866453 |
| service@mail.jubtorex.com |
Order Processing
- Processing Time: Orders are processed within 1-3 business days after payment confirmation. Once processed, you'll receive a notification with tracking information.
Shipping Details
Delivery Timeframe
- Standard Delivery: Typically takes about 7 business days from the date of dispatch.
Shipping Charges
- Cost: Shipping charges will be calculated at checkout based on order size, weight, and destination.
- Free Shipping: Occasional promotions may offer free shipping; terms will be specified at the time of the offer.
Customs and Duties
- Buyer Responsibility: Customers are responsible for any customs duties and taxes applicable to their orders. These charges vary depending on the destination country's regulations and are not included in the product price or shipping fees.
Address Accuracy
- Address Confirmation: Please ensure that your shipping address is complete and accurate to avoid delays. We are not responsible for failed deliveries due to incorrect addresses provided by the customer.
Tracking Your Order
- Tracking Information: After dispatch, you will receive an email with tracking details, enabling you to monitor the delivery status of your order.
Delivery Issues
- Delayed Deliveries: While we strive for timely delivery, unforeseen circumstances may occasionally cause delays. Please contact our customer service if your order has not arrived within the expected timeframe.
- Lost or Damaged Packages: Contact us immediately if your package is lost or damaged during transit. We will work with the carrier to address the issue promptly.
Customer Support
Our support team is here to help with any shipping or delivery inquiries:
- Email: service@mail.jubtorex.com
- Phone: +86 19216866453
- Support Hours: Monday to Friday, 9:00 AM to 6:00 PM (closed on weekends and public holidays)
We are dedicated to ensuring that your shopping experience with Jubtorex is seamless and satisfactory. Thank you for choosing us for your retail needs!